October 18, 2019, 08:38:23 pm

Topic: Changing My Email  (Read 70 times)

Offline Mitzume

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Changing My Email
« on: October 06, 2019, 04:12:55 am »
Im having trouble changing my Email, Currently this Monkey Dynasty Site has my old yahoo email Registered/Saved i been trying to change it & after doing so it says that it's sent a verification link to my email but the problem is i haven't received any yet. Either that or it's been sent to the old email that's registered on this site.
Unfortunately i don't have access to my old Yahoo Email because i deleted it permantely  :( is there any other way i could change my email for my current one? i really want to update it & Register/Save my new Yahoo Email i been using.

Thanks

Offline LunarDotty

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Re: Changing My Email
« Reply #1 on: October 07, 2019, 05:22:58 am »
Hello,

I think you should contact Perry via Ticket system and give him as much info as possible about your account. This way you can prove the account is really yours and he might help you with that.

Click here to open the support page and open a ticket: https://monkeydynasty.org/support/

Offline Mitzume

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Re: Changing My Email
« Reply #2 on: October 16, 2019, 05:53:31 am »
Ahh, Well i submited the ticket but it's been a week now & no GM has checked my ticket yet & my Hubby tried to contact one Via that discord group chat & they havent responded yet either.

 

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