January 23, 2019, 02:56:41 pm

Topic: Frequent Crashes -> New Server Location  (Read 376 times)

Offline Tcholok

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Frequent Crashes -> New Server Location
« on: January 08, 2019, 05:52:18 pm »
Crashes
As I'm sure you're already aware, the server has been crashing every few days (or worse). The good news is this has been getting worse because the population and activity have been increasing. The bad news is the crashes are caused by a hardware issue that we cannot resolve without moving to a new server.

It's apparent that if we want to continue to grow without increasingly frequent crashes, we need to move to a new server. This will be a labor intensive process as we setup a new server with all of the different services that makes this game possible, but it's a process we'll have to do.

We have also setup a comprehensive automated recovery system so if the server does have a hardware fault that causes it to restart then the game servers, VMs, and all other services will repair themselves and relaunch automatically. This should reduce any downtime from these events to minimize the frustration as we work on a migration.

New Server Location
Moving to a new server will give us a chance to relocate the server if enough players prefer a different location. Please try test-pinging potential new locations and vote in the poll for your favorite location. Also, please reply to the poll with your test ping results and your geographic location so we can get a better sense of the distribution of pings and locations.

Thanks for your patience while we resolve this.
« Last Edit: January 09, 2019, 04:09:22 am by Tcholok »

 

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